Physicians & Surgeons, Oncology Physicians & Surgeons Physicians & Surgeons, Surgery. From primary care for the whole family to. From Business: As a DuPage Medical Group (DMG) patient, you have access to over 700 physicians in more than 50 clinical specialties.We challenge assumptions and invite dissent to accomplish bold goals and unleash the most extraordinary work of your career. Duly Health and Care’s team members show up every day driven to exceed expectations. Read More.Good enough isn’t for us.
![]() This role proactively identifies problems within the call center and is required to make recommendations and enacts changes to ensure work is accomplished in accordance with Duly Health and Care policies, external government laws and regulations, while meeting quality standards. Adobe cleaner cc mac.Are you ready to challenge the expected to deliver the extraordinary?The Manager Central Scheduling is responsible for the daily operations of the medical group outpatient centralized scheduling call center. The institute provides magnetic resonance, computer tomography and general radiography. Evaluates and reports on the effectiveness of processes and workflows by recommending and implementation of improvements. Partners with providers and operations to break down barriers to scheduling. Reviews calls to ensure quality levels are met and aligned with service standards and protocols. Monitors work queues and phone system performance real time to ensure compliance to departmental standards for all related activities & staffing. Notifies Director of staffing needs and partners with Workforce Manager to ensure optimal staffing schedules are in place to accomplish daily work demands. Analyzes Shared Services Scheduling activity, performance and resource management to consistently reach and maintain established goals. Tracks and trends daily performance metrics to ensure appropriate staffing levels are maintained. Assures efficiency and effectiveness in operations by reviewing key work processes to assure goals are reached. Monitors the organizational processes, procedures, and systems related to the capture and reporting of patient demographic information, insurance verification, and other data needed in accordance with Duly Health and Care policies. Partners with Operations to ensure scheduling protocols are current, built into Epic, and fully tested. Best ps1 emulator on macEnsures compliance with policies and procedures and development of employee skills. Partners with Human Resources on all performance management activities. Performance Management of employee population to ensure ongoing coaching and development. ![]()
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